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Safety · 4 min · Updated September 2026

Cyberbullying

The first job is that your child feels safe. Then you can keep what happened and use the app’s own buttons. Online bullying often feels more isolating — say you believe them.

In short

Listen without scolding them for the app. Save messages. Block and report. Talk to the school if it is classmates. SletDet at Save the Children Denmark advises on cyberbullying. Children can call the Children’s Helpline on 116 111. Parents can call the Parents’ Helpline on 35 55 55 57. If there are threats of violence: police on 114. You do not need to solve it alone the same evening.

  1. 1

    Talk with your child first

    Say you take it seriously, and that it is not their fault. Ask what they want to happen. Avoid confiscating the phone as a first move if that would make them go quiet. Find a calm moment — not in the middle of an argument.

  2. 2

    Keep what happened

    Take screenshots of messages, usernames and dates. Keep them somewhere your child will not delete by accident. Also save links to posts if the bullying happens in groups or on social media.

  3. 3

    Block and report in the app

    Use the app’s official report. You do not need to reply to the person writing. If it is pupils at school, involve the teacher or leadership. Briefly write what happened — dates and usernames help the school and the app.

  4. 4

    Get help outside the home

    SletDet at Save the Children Denmark is free counselling on cyberbullying and harmful experiences online. Children and young people can call or write anonymously to the Children’s Helpline on 116 111. You can call the Parents’ Helpline on 35 55 55 57. The Danish Crime Prevention Council has guidance on cyberbullying. If there are threats of violence: police on 114. It is okay to call even if you are unsure how serious it is.

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More help in Denmark

If you need someone to talk to, use these — they are free, and they take parents and children.

  • SletDet counselling 29 27 01 01

    Save the Children’s free counselling in Denmark for children, young people and parents facing bullying, image sharing, hacking and other harmful experiences online. Call 29 27 01 01. You do not need everything sorted before you call.

  • Cyberbullying — DKR

    The Danish Crime Prevention Council on cyberbullying, and where to get help. Good for understanding what is happening and who to contact at school.

  • Parents’ Helpline 35 55 55 57

    Børns Vilkår. Free, anonymous counselling for parents and relatives in Denmark on 35 55 55 57. They take calls about screens, conflict and online problems.

  • Children’s Helpline 116 111

    Børns Vilkår. Children and young people in Denmark can call or write anonymously on 116 111. Also when it feels urgent, but does not require 112.

  • Police 114 114

    Call 114, or report on politi.dk, when it is not an emergency but you need the police. Keep confirmation of the report if you receive one.

Sources