Emergency
Let’s assess this safely
Your child received something odd — “free Robux”, threats or a password request. Do not click yet. It can feel urgent, but most situations can be handled step by step if you avoid clicking further.
- Save a screenshot if you can — without tapping links. A screenshot can help if you later report or contact support.
- It is fine to answer “not sure” — we guide you to next steps. Your child may be unsure too — start by saying you want to help.
- ParentPilot cannot secure accounts for you — we point to what to do. We point to official channels and safety steps — not to “getting back” at someone online.
Takes about 3 minutes